Return Policy

We do not do returns. We do exchanges only
There is $1.50 per item exchange fee which covers shipping back to you.
If you are outside the U.S. there is an additional $2.00 fee to cover postage.
Our exchange policy is as follows:

To exchange an item for a different size or different item,
simply go to our website: www.purecountry.net and
make sure the size/item is available,If we no longer carry the item
you are exchanging, we cannot process a return on it. 
then return the exchange fee, the unused item in original packaging, 
with your order number, within 30 days of original purchase date to;

Pure Country Pet Boutique
26342 SW Baker Rd
Sherwood OR 97140

Please include a note that you are exchanging for what size you want.
Please include $1.50 per item for processing. 
If there is a price difference in the items you are exchanging, 
please include the price difference in addition to the $1.50.
Packages returned without the exchange fee will be refused.
Cash, cashiers check or money order, are accepted for exchange fees.
Because the credit card companies fees are higher than the exchange fees, we cannot
process Credit Cards or Paypal for the exchange fees. 

Please note that we ship first class (U.S) , or airmail (Out of U.S) on exchanges only. 
If you want us to ship priority you will need to include a note stating that,
and $3.00 IN ADDITION to the $1.50 per item for processing. 

You will have a credit towards anything on our site.
Dogs come in all shapes and sizes, which can make sizing difficult.
Please include a note with your exchange, Do not go through the website
checkout or your card will get charged again. 
PLEASE TRACK YOUR PACKAGE. WE ARE NOT RESPONSIBLE
FOR PACKAGES THAT DO NOT REACH US!

The Pure Country Pet Crew
www.purecountry.net